Reviews from actual traders
Quick interface with ease of access to all sides
money
Thank you for your review.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
Very nice broker....... Good review
We value your perspective and thank you for sharing it.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
Georgia assisted me with my multitude of questions, and I had a LOT. She was totally professional, friendly, capable and knowledgeable. Georgia is the kind of person the top businesses employ, and for those of you that have dealt with her - now you know why.
*Alvaro* has been assisting me with getting my premium TV sorted out- what fantastic service
Elsi is fantastic, helped me out in a heartbeat - love this broker and the team
Your review has been received with thanks. We remain available to address any additional inquiries.
Kind regards,
Georgia, Alvaro, Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Georgia, Alvaro, Elsi & Customer Experience Team | BlackBull Markets
Simply honest
We value your perspective and thank you for sharing it.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
Al Cliente es muy eficiente, tiene muy buen servicio, al Cliente operativas, abren muy bien y cierran muy bien, no tiene problema con las comisiones tienen muy buena spread este. Las cuentas son muy seguras su asistente, ben tiene una atención muy eficaz y muy completa
We acknowledge your review and thank you for your input. For any future inquiries, our support team is at your disposal.
Sincerely,
Ben & Customer Experience Team | BlackBull Markets
Sincerely,
Ben & Customer Experience Team | BlackBull Markets
Great platform to use , heaps of options, good support and great design. Ben from the help support, was very helpful and resourceful, great communication and trustful.
Thank you for providing feedback. We value your perspective and remain available for any further support requirements.
Kind regards,
Ben & Customer Experience Team | BlackBull Markets
Kind regards,
Ben & Customer Experience Team | BlackBull Markets
Superb support and service :) Special thanks to Elsi :)
Your review has been received with appreciation.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Today I was finally able to open my first live account and I had so many questions about how it all works but thanks to Georgia, she helped me awesome and i need to be honest it’s one of the best supporters I’d ever talked with. Thanks for your service!!
Thank you for your review. We welcome any opportunity to assist you further should the need arise.
Best wishes,
Georgia & Customer Experience Team | BlackBull Markets
Best wishes,
Georgia & Customer Experience Team | BlackBull Markets
Thank you louis
Thank you for providing your assessment of our services.
Kind regards,
Louis & Customer Experience Team | BlackBull Markets
Kind regards,
Louis & Customer Experience Team | BlackBull Markets
Was helped today by Matti,
Hang onto this employee , he's a good one!
Your review has been received with thanks. We remain available to address any additional inquiries.
Kind regards,
Matti & Customer Experience Team | BlackBull Markets
Kind regards,
Matti & Customer Experience Team | BlackBull Markets
super confusing super way over the top complicated, zero customer service, failed logins for no reason, difficult site navigation, annoying otp 2fa while im the middle of the setup phase. Honestly I could go on but why bother at this point
Thank you for your feedback. We understand that navigating a new platform and security features like OTP and 2FA can feel overwhelming at first. Our 24/7 support team is always available via live chat, email, or phone to guide you through every step, assist with login issues, and answer any questions you have about site navigation or setup.
We’re committed to making your experience as smooth as possible-please reach out so we can help resolve any concerns directly.
Kind regards,
BlackBull Markets Team
We’re committed to making your experience as smooth as possible-please reach out so we can help resolve any concerns directly.
Kind regards,
BlackBull Markets Team
only started so far been really good
We appreciate your review and value your perspective. Please contact us for any follow-up assistance.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
Great broker, efficient and easy to use. Support service is amazing especially Georgia, very smart and helpful.
We appreciate your review and value your perspective. Please contact us for any follow-up assistance.
Kind regards,
Georgia & Customer Experience Team | BlackBull Markets
Kind regards,
Georgia & Customer Experience Team | BlackBull Markets
CTrader and link with tradingview are good. The access to statements and admin side is very basic and needs improvement.
Thank you for your feedback and for highlighting the strengths of our cTrader platform and TradingView integration. We’re pleased to offer these advanced trading solutions, giving our clients direct access to fast, reliable ECN execution and seamless charting and order management.
We appreciate your suggestion regarding the admin and statements area. We are continuously working to enhance our client portal and reporting features to provide a more comprehensive and user-friendly experience. Your input is valuable and will be shared with our development team as we plan future improvements.
If you have any specific features you’d like to see, our support team is always available via live chat, email, or phone to collect your feedback and assist with any account needs.
Thank you for choosing BlackBull Markets.
Kind regards,
BlackBull Markets Team
We appreciate your suggestion regarding the admin and statements area. We are continuously working to enhance our client portal and reporting features to provide a more comprehensive and user-friendly experience. Your input is valuable and will be shared with our development team as we plan future improvements.
If you have any specific features you’d like to see, our support team is always available via live chat, email, or phone to collect your feedback and assist with any account needs.
Thank you for choosing BlackBull Markets.
Kind regards,
BlackBull Markets Team
so far i like this. i am new on Blackbull Market
Thank you for providing your assessment of our services.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
The app keeps freezing and this has caused me to lose money a few times. When placing an order sometimes it places a 50 dollar bet way higher than where i placed my buy poaition causing me to lose money sometimes. with these 2 fixed it would be an amazing 5 stars
Thank you for your honest feedback. We’re sorry to hear about your experience with app freezing and order placement issues. BlackBull Markets is committed to providing fast, reliable execution, and our technical team continuously monitors platform performance to address any disruptions.
We encourage you to reach out to our award-winning support team via live chat, email, or phone so we can investigate your specific case and help resolve these issues promptly. Your feedback is valuable, and we’re here to ensure your trading experience is seamless-so you can confidently rate us the 5 stars you mentioned.
Kind regards,
BlackBull Markets Team
We encourage you to reach out to our award-winning support team via live chat, email, or phone so we can investigate your specific case and help resolve these issues promptly. Your feedback is valuable, and we’re here to ensure your trading experience is seamless-so you can confidently rate us the 5 stars you mentioned.
Kind regards,
BlackBull Markets Team
Resolvieron mis dudas, gracias a blackbull y a su asesor Álvaro por su buen acompañamiento!!
Your review has been noted with appreciation.
Best regards,
Alvaro & Customer Experience Team | BlackBull Markets
Best regards,
Alvaro & Customer Experience Team | BlackBull Markets