Reviews from actual traders
I have tested the back office a few times with drawdowns, which are pretty good. I found the help desk to be consistantly helpful, thanks Chloe!
We appreciate your constructive feedback. Please contact our team directly for any subsequent assistance.
Kind regards,
Chloe & Customer Experience Team | BlackBull Markets
Kind regards,
Chloe & Customer Experience Team | BlackBull Markets
I find Blackbull to have a good platform and great service. Ive never had any issues withdrawing profits which can be of concern with other brokers.
We thank you for taking time to share your feedback.
Best regards,
Customer Experience Team | BlackBull Markets
Best regards,
Customer Experience Team | BlackBull Markets
Black bull market has great support team fast responding especially Elsi, great broker to use with very responsive support team even after hours
Your feedback has been noted with appreciation. Please contact us directly should you need any additional assistance.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Els service was good, and she assisted me accordingly. Thank you, Elsie.
Your feedback has been noted with appreciation. Please contact us directly should you need any additional assistance.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
best broker in all time
We thank you for taking time to share your feedback.
Best regards,
Customer Experience Team | BlackBull Markets
Best regards,
Customer Experience Team | BlackBull Markets
brodie from black bull team did a great job
We thank you for taking time to share your experience. For further support needs, our team remains available.
Kind regards,
Brodie & Customer Experience Team | BlackBull Markets
Kind regards,
Brodie & Customer Experience Team | BlackBull Markets
Elsi, from the Black Bull team, was straightforward and very supportive. It is a professional environment. Thanks guys
We recognize the time taken to leave your review. Should you require any follow-up support, please reach out.
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
It is so easy to use. If you have a problem you can just call them and they will fix everything for you. Very good broker!!!
Your feedback has been noted with appreciation. Please contact us directly should you need any additional assistance.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
They’re quality, never had an issue with them. They have an excellent customer service department and are always able and ready to help, specifically Elsi who was quick to respond and helped me sort my problem efficiently.
We value your feedback and thank you for sharing your experience. For ongoing support, our team is ready to assist.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Ben is really supportive, thank you so much
We appreciate you taking time to share your experience.
Best wishes,
Ben & Customer Experience Team | BlackBull Markets
Best wishes,
Ben & Customer Experience Team | BlackBull Markets
As always Blackbull customer support is amazing. Doesnt matter what i need i always get everything solved. Today Ben helped me out and in less than 2-3 minutes…problem solved. Thanks Ben!
Thank you for your review. We welcome any opportunity to assist you further should the need arise.
Best wishes,
Ben & Customer Experience Team | BlackBull Markets
Best wishes,
Ben & Customer Experience Team | BlackBull Markets
cant trade on forex idk why.
Thank you for your feedback. We’re sorry to hear you’re experiencing difficulties with trading on Forex. We understand how frustrating technical issues can be, and we're here to help.
There could be a number of reasons behind the issue, such as platform settings, account configurations, or other technical aspects. Our team is available to assist you in resolving this as quickly as possible. Please feel free to reach out to us via live chat, email, or phone, and we’ll walk you through the troubleshooting process to ensure you can get back to trading without any further delays.
Kind regards,
Customer Experience Team | BlackBull Markets
There could be a number of reasons behind the issue, such as platform settings, account configurations, or other technical aspects. Our team is available to assist you in resolving this as quickly as possible. Please feel free to reach out to us via live chat, email, or phone, and we’ll walk you through the troubleshooting process to ensure you can get back to trading without any further delays.
Kind regards,
Customer Experience Team | BlackBull Markets
Big thanks to Ben at BlackBull Markets for making the setup process smooth and stress-free. He helped me get my account sorted and was super helpful with some banking questions I had along the way. Everything felt straightforward and well-supported.
I really appreciate having someone I can reach out to directly, and I’m confident Ben will be there if I need help down the track. Great start with BlackBull—cheers, Ben!
We acknowledge your review and thank you for your input. For any future inquiries, our support team is at your disposal.
Sincerely,
Ben & Customer Experience Team | BlackBull Markets
Sincerely,
Ben & Customer Experience Team | BlackBull Markets
This is one of the best platforms for trading, and their customer support is excellent. I had an issue with my account, so I contacted customer support.
My customer support agent, Ben, was very helpful and resolved my problem efficiently
Thank you for your review. We welcome any opportunity to assist you further should the need arise.
Best wishes,
Ben & Customer Experience Team | BlackBull Markets
Best wishes,
Ben & Customer Experience Team | BlackBull Markets
Excellent Customer Service – Thank You, Elsi!
I had an issue connecting my account, and the customer service I received was outstanding. The response was quick and prompt, and Elsi, who assisted me, was incredibly helpful and patient. She guided me through the process clearly and resolved the problem without any hassle. It’s rare to come across such friendly and efficient support—thank you again, Elsi!
Your feedback is important to us. We remain at your disposal for any additional support needs.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Exchange of currency are almost immediate which is amazing. Easy to use and understand. A lot of great features and stocks! Connects to my other trading apps and has no minimum deposit.
Thank you for your review. We welcome any opportunity to assist you further should the need arise.
Best wishes,
Customer Experience Team | BlackBull Markets
Best wishes,
Customer Experience Team | BlackBull Markets
The customer care team is very helpful, kind, and polite. I’m relying on the reviews I've read about BlackBull Markets, so I’m going to take some time to trade with this broker, especially since it's an A-Book broker. We’ll see how it goes
Thank you for providing feedback. We value your perspective and remain available for any support requirements.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
Very happy with their service. Highly recommend it as the customer support responded with haste. Thank you a lot to Elsi.
Your review is appreciated. We remain committed to assisting with any future requirements you may have.
Sincerely,
Elsi & Customer Experience Team | BlackBull Markets
Sincerely,
Elsi & Customer Experience Team | BlackBull Markets