Quick execution at predictable prices, decent app
Thank you for your 5-star review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We would love your feedback as you continue to use our platforms and services. Please email our support team with your comments and suggestions at support.uk@cityindex.com
Very easy to use platform with access to a wide range of instruments and options for gaining exposure to them.
I use City Index for my CfD trading. I've had an account with them since 2005. Excellent and well established App on both OS and Android. Excellent web interface for the desktop.They engage with their account holders and from time to time do seriously good webinars.
Great app, easy to navigate. Notifications on trade closures with SLs or TPs. Good customer service, all in all great. Only issue is trading history can be difficult through the app
Thank you for your 5-star review! We are continually working on providing the best of our service to all our customers and we are open to all comments and suggestions. If you think there are any features that the app is lacking, we encourage you to share your thoughts and email us at support.uk@cityindex.com.
Competitive spread but a rather old platform which isn't being updated. Also, it doesn't support immediate visa/mastercard refund like with IG.
Also, not particularly careful with is communication including sending out a message saying they will close people's account by mistake.
TL;DR - it works but could be better.
We always encourage any suggestions and concerns in regard to your engagements with City Index. Our Customer Specialists will be happy to speak with you and resolve your inquiries in a timely manner. For help, we recommend contacting us via phone or live chat, where we offer 24-hour support from 15:00 GMT Sunday - 22:00 GMT Friday and our customer service team will be glad to help you. You can email us directly support.uk@cityindex.com. and call us at Local: 0203 194 1801 (local rate) or Freephone 0800 060 8609.
great broker.