Reviews from actual traders
Great that I can connect directly to TradingView makes things a lot easier
works so far, customer service is pretty good
TERRIBLE
Can’t use my indicator
Its Amazing and i like how its just buy and sell
easy to use
i like
Didn’t let me remove from trade
We are sorry to learn you’re having issues trading. Would you be able to provide more information on this? For any trade inquiries, it is best to directly call our trade desk and speak with a trade specialist who would be happy to assist you around the clock during trading hours. For immediate assistance, we recommend contacting us by phone. Once connected, select 9 to speak with a representative. Our support team is also available by live chat via our website or email at support@forex.com
Love it
I love it
updated review.
Awesome! Love it! So easy to use and learn on!
It's good but should have training on how to trade profitably
Thank you for your feedback. We hope you continue to enjoy using our trading platform. We recommend you visit our online trading academy here: forex.com/en-us/trading-academy/ as well as the market analysis section of our website forex.com/en-us/market-analysis/latest-research/trade-ideas/ and sign up to our webinar forex.com/en-us/market-analysis/foundations-of-forex-trading-webinar/. We constantly make improvements to provide valuable products and services to all of our traders, and so we encourage you to forward any comments and suggestions to our support team by emailing support@forex.com.
When I place a limit order it doesn't execute my order most times
We are sorry to learn you’re having issues trading. Would you be able to provide more information on this? For any trade inquiries, it is best to directly call our trade desk and speak with a trade specialist who would be happy to assist you around the clock during trading hours. For immediate assistance, we recommend that you contact us by phone. Once connected, press 9 to speak with a representative. Our support team is also available by live chat via our website or email at global.support@forex.com
IT'S WON'T LET ME TRAD GOLD
We appreciate your feedback and apologize for any inconvenience this may have caused you. As a regulated entity, we must abide by all rules set forth by our regulators. Unfortunately, we are no longer providing unleveraged metals (XAU and XAG) as a part of our service as of November 30th, 2023. For information on how to trade futures and options with StoneX (including Gold), please use the following link forex.com/en-us/futures-and-futures-options/. If you would like to speak to a registered representative for assistance on how to trade futures please contact our support team for further information. Please reach out to our support team by phone (1-877-367-3946), live chat, and email support@forex.com.
have $1000 in my account but can not risk $50 on pound/US dollar
We offer different leveraged accounts strictly based on regulation. A leveraged account allows you to trade with a margin of the funds deposited into your trading account. Margin requirement is the minimum amount of funds required to open a trade. It is based on the price of the pair at the time of entry, the pair itself, and volume being traded. As prices fluctuate, so does the margin requirement. Therefore, is it always best practice to leave an excess of funds than required to keep the position open. Please keep in mind that increased leverage increases risk.
Please see the following link to learn more about the margin requirements:
forex.com/en-us/education/education-themes/trading-concepts/forex-margin-and-leverage/
You may use this calculator to see how much is required to open and maintain a position at any time.
forex.com/en-us/support/margin-pip-calculator/
If you would like more information, please contact our support team by phone (1-877-367-3946), live chat, or email support@forex.com.
Please see the following link to learn more about the margin requirements:
forex.com/en-us/education/education-themes/trading-concepts/forex-margin-and-leverage/
You may use this calculator to see how much is required to open and maintain a position at any time.
forex.com/en-us/support/margin-pip-calculator/
If you would like more information, please contact our support team by phone (1-877-367-3946), live chat, or email support@forex.com.
Thank you for the 50$ bonus