Reviews from actual traders
excelente broker, excelente plataforma, super confiables y la atencion al cliente es excepcional sobre todo la de juan sebas velandia. lo recomiendo ampliamente
Very reliable brokage with good leverage , tight spreads and offers good bid and ask price with good pips and it offers good services and is the most recommended broker ever
Dear Trader, Thank you for taking the time to share your experience! We're thrilled to hear that you find our brokerage reliable and that you're satisfied with our leverage, tight spreads, and competitive pricing. It's great to know that our services have met your expectations and that you'd recommend us so highly. Your support and trust mean a lot to us. We remain at your full disposal.
Lots of technical problems with their connection to trading view, have seen a few losses because of that
Thank you for your feedback. We're sorry to hear about the technical issues you experienced when connecting to TradingView. We understand how frustrating this can be. To better assist you and investigate what happened, we’d really appreciate it if you could reach out to us directly so we can locate your account and look into the specific incidents. This will allow us to provide a more accurate explanation and, where possible, make things right.
We’re fully committed to improving our platform integration and client experience. Your insights are extremely valuable in helping us do that. Please don’t hesitate to contact us at admin@fxcm.com, and we’ll prioritise your case.
We hope to have the opportunity to resolve this for you, and if your concerns are addressed, we’d truly appreciate it if you would consider updating your review.
Thank you again for bringing this to our attention.
We’re fully committed to improving our platform integration and client experience. Your insights are extremely valuable in helping us do that. Please don’t hesitate to contact us at admin@fxcm.com, and we’ll prioritise your case.
We hope to have the opportunity to resolve this for you, and if your concerns are addressed, we’d truly appreciate it if you would consider updating your review.
Thank you again for bringing this to our attention.
Great platform. Friendly approachable and knowledgeable broker who I would highly recommend...
Dear JimmyJames80, thank you so much for your kind words! We're thrilled to hear you’ve had a positive experience with our platform and team. Providing knowledgeable and approachable service is what we strive for, and your recommendation means a lot to us. If there's ever anything more we can do to support your trading journey, please don’t hesitate to reach out.
Excellent
Great
Rules are fair
Easy to use.
Okay, the problem is solved today.
When I cancel the order, it will be gone as before.
We love you..😊
New user bit confused how to get used to the program
Dear BaDki,
Thank you for taking the time to leave us a review!
We understand that getting started with a new platform can be a bit confusing at first.
Therefore, if you need any assistance or run into any issues, our support team is just around the corner and available to help you 24/5 through any of our support channels. - fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
Thank you for taking the time to leave us a review!
We understand that getting started with a new platform can be a bit confusing at first.
Therefore, if you need any assistance or run into any issues, our support team is just around the corner and available to help you 24/5 through any of our support channels. - fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
it keeps disconnectng
Dear rcr2637,
We're very sorry to hear about the connectivity issues you've been experiencing.
This is not a common occurrence, and we truly appreciate you bringing it to our attention. We'd like to investigate this further and assist you in resolving the problem as soon as possible.
However, we were unable to locate your account based on the information provided. At your earliest convenience, please reach out to us directly to any of our support channels or provide additional details so we can contact you and better understand the situation. - fxcm.com/uk/help/
We are looking forward to hearing from you.
Regards,
FXCM Support Team
We're very sorry to hear about the connectivity issues you've been experiencing.
This is not a common occurrence, and we truly appreciate you bringing it to our attention. We'd like to investigate this further and assist you in resolving the problem as soon as possible.
However, we were unable to locate your account based on the information provided. At your earliest convenience, please reach out to us directly to any of our support channels or provide additional details so we can contact you and better understand the situation. - fxcm.com/uk/help/
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Excellent
FXCM is okay i like it
Dear kev1nsaga,
Thank you for sharing your feedback!
We're glad to hear that you like FXCM and appreciate you taking the time to leave a review.
As we’re always striving to improve, we’d love to know what we could have done to turn your experience from “okay” to “excellent.”
If there’s anything specific you felt was missing or could be enhanced, your input would be incredibly valuable to us.
We are looking forward to hearing from you.
Regards,
FXCM Support team
Thank you for sharing your feedback!
We're glad to hear that you like FXCM and appreciate you taking the time to leave a review.
As we’re always striving to improve, we’d love to know what we could have done to turn your experience from “okay” to “excellent.”
If there’s anything specific you felt was missing or could be enhanced, your input would be incredibly valuable to us.
We are looking forward to hearing from you.
Regards,
FXCM Support team