Trade
4.4
7.7k RatingsVery Good
43k
Traders
7.2k
Ideas
41.8k
Followers
4.4
7.7k RatingsVery Good
43k
Traders
7.2k
Ideas
41.8k
Followers
Trade with FXCM directly from your Charts. FXCM is now Integrated with TradingView. Contact FXCM for more information
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FXCM overall rating

How would you rate this broker?
4.4 out of 5 7.7k Ratings
5433
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Reviews from actual traders

Most recent
Feel good
Dear client,

Thank you for sharing your feedback!

We're so glad to hear that you had a positive experience.

We remain at your full disposal.

Regards,
FXCM Support Team
it was great but now i have to keep logging back in every 10/15min very frustrating
Dear Client,

We appreciate you taking the time to share your feedback.

We sincerely apologize for the connectivity issues you've encountered. We understand the inconvenience this may have caused and we'd like to assure you that this was a temporary problem.

Our team has worked hard to resolve the issue and we’re pleased to inform you that it has now been fully addressed.

We greatly value your experience with our platform and would kindly ask that you evaluate our service based on the current performance.

Thank you for your patience and continued trust in us.

We remain at your full disposal.

Best regards,
FXCM Support Team
Very unstable, keep disconnecting every 5-15 minutes.
Dear Client,

Thank you for sharing your feedback with us.

We sincerely apologize for the connectivity disruptions you’ve experienced. We completely understand how inconvenient this must have been, and we want to reassure you that this issue was temporary.

Our team has been working hard to resolve it and we are happy to confirm that the issue has now been fully resolved.

We highly value your experience on our platform and kindly ask that you evaluate our service based on its current performance.

Thank you for your patience and continued trust in us.

If you encounter any further issues, please feel free to reach out to us.

Kind regards,
FXCM Support Team
Connecting keeps breaking every 5 - 10 minutes
Dear Client,

Thank you for sharing your thoughts with us.

We deeply apologize for the connectivity issues you’ve recently encountered. We completely understand the frustration this may have caused and we want to assure you that the problem was temporary.

Our team has worked tirelessly to resolve the situation and we’re pleased to inform you that everything has now been fully corrected.

We greatly value your experience with our platform and kindly ask that you assess our service based on its current performance.

We appreciate your understanding.

If you experience any further issues, please don’t hesitate to contact us.

Best regards,
FXCM Support Team
very unstable, I am looking for a new platform
Dear robertadamjones,

Thank you for the time taken to share a feedback.

Would you mind elaborating in what way you are referring to the platform being unstable.

If you are referring to connectivity issues, we would like to sincerely apologize if any recent ones have been in place.

We are aware of an issue which was ongoing for a short period of time and we would like to inform you that the issue has been addressed and completely resolved.

Your experience with our platform is incredibly important to us, and we kindly ask that you evaluate our service based on its current performance.

We remain at your service.

Regards,
FXCM Support Team
The broker itself, so far, is not bad (despite expensive spreads on XAUUSD), but the problem I faced is mainly technical. Specifically: Today, Monday, March 17, 2025, I was logged out more than 20 times on TradingView. Some of these logouts happened at very bad times (during anticipated entries or trade amendments). Moreover, initially, my TP/SL was also amended unexpectedly on its own. I tried using various devices (without being logged in elsewhere), but the problem persisted. I hope it gets resolved starting tomorrow.
Dear Psifiakos,

Thank you for sharing your feedback.

We sincerely apologize for the recent connectivity issues you experienced.

We understand how frustrating this can be, and we want to assure you that this was a temporary situation.

Our team has worked diligently to resolve the issue, and we are happy to inform you that it has been fully addressed.

We truly value your experience with our platform and we ask that you kindly evaluate our service based on the current performance.

Thank you for your understanding and continued trust in us.

Should you encounter any further issues, please don’t hesitate to reach out to our support team.

Regards,
FXCM Support Team
Nice broker
Dear Sara151,

Thank you for your feedback!

We're glad to hear that you consider us a nice broker.

We remain at your service.

Regards,
FXCM Support Team
Muy buena atención con las mejores soluciones al momento con Andrés rivera
Estimado cliente,

Muchas gracias por sus comentarios.

Estamos muy contentos de saber que quedó satisfecho con el servicio y las soluciones que recibió.

Nos alegra saber que Andrés contribuyó a su experiencia positiva.

Quedamos a su disposición.

Saludos,
Equipo de Soporte de FXCM
They are proactive in contacting you. They offer assistance with any areas you might need help with, it's like they want you to succeed and will help you along the way.
Dear Aurous1,

Thank you for your kind words!

We’re so glad to hear that you’ve had a positive experience with our team.

If you need further assistance, please don’t hesitate to reach out—we’re here to help!

Regards,
FXCM Support Team
Best trading TA platform available, end of
Dear client,

Thank you for the positive review!

We're thrilled to hear that you think we're the best trading TA platform.

Your feedback means a lot to us and we remain at your full disposal.

Regards,
FXCM Support Team
Good platform for Forex analysis.
Dear maz100,

Thank you for your review!

We’re glad to hear that you find the platform helpful for Forex analysis.

We remain at your full disposal.

Regards,
FXCM Support Team
Top Tier Price and Transparent Candle Science
Dear swingtrader_mmt,

Thank you for your positive words!

We’re happy to hear that you’re impressed with our competitive pricing and transparent approach.

We aim to provide high-quality service and clear reliable information.

We remain at your service.

Regards,
FXCM Support Team
Nice broker
Dear client,

Thank you for your feedback!

We're glad to hear you're having a positive experience with us.

If you ever need assistance or have any questions, feel free to reach out.

Regards,
FXCM Support Team
La atención a mis requerimientos fue bastante buena, Miguel P. planteó alternativas para lograr dar solución.
Estimado mcadena28,

Muchas gracias por sus amables palabras.

Nos complace saber que la atención que recibiste fue de tu agrado y que Miguel P. pudo ofrecerte alternativas efectivas para resolver tus requerimientos.

No dude en volver a contactarnos si necesita más ayuda, ¡estamos para servirle!

Saludos,
Equipo de Soporte FXCM
Fui atendido por el Sr Miguel Pérez de manera rápida y eficiente, es un valor agregado contar siempre con una plataforma que te dé respuesta inmediata a tus solicitudes, Excelente servicio!
Estimado Josehuerez1983,

Muchas gracias por su excelente comentario!

Nos alegra mucho saber que la atención prestada por el Sr. Miguel Pérez fue rápida y eficaz.

Para nosotros es fundamental ofrecer un servicio que responda de forma inmediata a las necesidades de nuestros usuarios y nos alegra saber que quedó satisfecho.

Le agradecemos su confianza y quedamos a su disposición por si necesitara más ayuda.

Un saludo,
Equipo de Soporte de FXCM
Dear Rolandiapari,

Thank you for the 5 Star review.

We remain at your service.

Regards,
FXCM Support Team
i need a fucking chgarger ne phoned szdeas
Dear Archielaird,

Thank you for your interest in FXCM.

We are unsure of your inquiry and would love to hear more of your insights.

Looking forward to hearing from you.

Regards,
FXCM Support Team
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