Reviews from actual traders
Easy to use.
Okay, the problem is solved today.
When I cancel the order, it will be gone as before.
We love you..😊
New user bit confused how to get used to the program
Dear BaDki,
Thank you for taking the time to leave us a review!
We understand that getting started with a new platform can be a bit confusing at first.
Therefore, if you need any assistance or run into any issues, our support team is just around the corner and available to help you 24/5 through any of our support channels. - fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
Thank you for taking the time to leave us a review!
We understand that getting started with a new platform can be a bit confusing at first.
Therefore, if you need any assistance or run into any issues, our support team is just around the corner and available to help you 24/5 through any of our support channels. - fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
it keeps disconnectng
Dear rcr2637,
We're very sorry to hear about the connectivity issues you've been experiencing.
This is not a common occurrence, and we truly appreciate you bringing it to our attention. We'd like to investigate this further and assist you in resolving the problem as soon as possible.
However, we were unable to locate your account based on the information provided. At your earliest convenience, please reach out to us directly to any of our support channels or provide additional details so we can contact you and better understand the situation. - fxcm.com/uk/help/
We are looking forward to hearing from you.
Regards,
FXCM Support Team
We're very sorry to hear about the connectivity issues you've been experiencing.
This is not a common occurrence, and we truly appreciate you bringing it to our attention. We'd like to investigate this further and assist you in resolving the problem as soon as possible.
However, we were unable to locate your account based on the information provided. At your earliest convenience, please reach out to us directly to any of our support channels or provide additional details so we can contact you and better understand the situation. - fxcm.com/uk/help/
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Excellent
FXCM is okay i like it
Dear kev1nsaga,
Thank you for sharing your feedback!
We're glad to hear that you like FXCM and appreciate you taking the time to leave a review.
As we’re always striving to improve, we’d love to know what we could have done to turn your experience from “okay” to “excellent.”
If there’s anything specific you felt was missing or could be enhanced, your input would be incredibly valuable to us.
We are looking forward to hearing from you.
Regards,
FXCM Support team
Thank you for sharing your feedback!
We're glad to hear that you like FXCM and appreciate you taking the time to leave a review.
As we’re always striving to improve, we’d love to know what we could have done to turn your experience from “okay” to “excellent.”
If there’s anything specific you felt was missing or could be enhanced, your input would be incredibly valuable to us.
We are looking forward to hearing from you.
Regards,
FXCM Support team
Good
Dear Nation456,
Thank you for taking the time to share your feedback.
Could you please let us know what additional features or support you were looking for and how we can make your experience more enjoyable?
We'd love to better understand how we can enhance your experience moving forward, so we would appreciate if you provide additional information, so we can contact you, or you can reach out to us through any of our support channels -fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
Thank you for taking the time to share your feedback.
Could you please let us know what additional features or support you were looking for and how we can make your experience more enjoyable?
We'd love to better understand how we can enhance your experience moving forward, so we would appreciate if you provide additional information, so we can contact you, or you can reach out to us through any of our support channels -fxcm.com/uk/help/
We remain at your service.
Regards,
FXCM Support Team
I like how it makes life easier for me by having an interface that just keeps things simple. Everything is great and I cannot fault it.
Dear Vikingmsibi,
Thank you so much for your kind words!
We're thrilled to hear that you’re enjoying the simplicity and ease of use our interface provides.
Making your experience smooth and straightforward is something that we strive for, so it's great to know we're hitting the mark.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
Thank you so much for your kind words!
We're thrilled to hear that you’re enjoying the simplicity and ease of use our interface provides.
Making your experience smooth and straightforward is something that we strive for, so it's great to know we're hitting the mark.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
Just what you neem and much more!
Dear Thomas_Fred,
Thank you so much for your positive feedback!
We're thrilled to hear that you found everything you needed — and more.
It's great to know we're exceeding expectations.
If there's ever anything else we can do to support you, don't hesitate to reach out!
Regards,
FXCM Support Team
Thank you so much for your positive feedback!
We're thrilled to hear that you found everything you needed — and more.
It's great to know we're exceeding expectations.
If there's ever anything else we can do to support you, don't hesitate to reach out!
Regards,
FXCM Support Team
OK - but platform couild be a lot better
Dear CE2000,
We appreciate you taking the time to share your experience.
We're sorry to hear that the platform didn’t fully meet your expectations.
If you have specific suggestions or would like to elaborate on what could be better, we’d love to hear more.
Additionally, if you need any assistance or clarification, please don’t hesitate to reach out through our support channels — fxcm.com/uk/help/
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
We appreciate you taking the time to share your experience.
We're sorry to hear that the platform didn’t fully meet your expectations.
If you have specific suggestions or would like to elaborate on what could be better, we’d love to hear more.
Additionally, if you need any assistance or clarification, please don’t hesitate to reach out through our support channels — fxcm.com/uk/help/
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
excelente atencion al cliente de Sebastian Rodriguez
Great broker. i have recently opened an account. Its all good except some wide slippage.
Dear omidsaadati2011,
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team