Reviews from actual traders
La atención a mis requerimientos fue bastante buena, Miguel P. planteó alternativas para lograr dar solución.
Fui atendido por el Sr Miguel Pérez de manera rápida y eficiente, es un valor agregado contar siempre con una plataforma que te dé respuesta inmediata a tus solicitudes, Excelente servicio!
i need a fucking chgarger ne phoned szdeas
During RTH hours, spreads are prohibitive for trade. Otherwise it seems to be a satisfactory broker
Not great
Dear Jaucey,
Thank you for the time taken to rate us.
We’d love to hear more about your concerns so we can improve and assist you better.
Please feel free to reach out to our customer support team directly and we will do our best to address any issues you have encountered.
Regards,
FXCM Support Team
Thank you for the time taken to rate us.
We’d love to hear more about your concerns so we can improve and assist you better.
Please feel free to reach out to our customer support team directly and we will do our best to address any issues you have encountered.
Regards,
FXCM Support Team
Excelente servicio y atencion.
Realmente el servicio es excelente. Muchas gracias andres rivera por su excelente ayuda.
Udah percaya aja.. ini oke...
I've been with FXCM for 3+ years now and they have been absolutely fantastic in my experience. The connection between their platform and TradingView has been seamless, and their withdrawal process has been extremely reliable and very fast, usually within a few days. I have to especially point out their attention to customer service. They have ALWAYS responded to my questions, whether it be through email or WhatsApp and they get back to me quickly. I have my own personal representative now, Miguel Azmouz, and he has been a gem. He calls me in person 'every' single month, to walk me through any offers or benefits they currently have that could help in my trading journey, and actually goes back and does extensive research on anything I have questions about that he can't answer on the spot, and yes he always gets back to me. This level of customer attention & service makes them #1 in my book.
Many thanks to Miguel & the FXCM team. Keep it up!
Dear Edward-Lee,
Thank you so much for your positive review!
We are thrilled to hear about your positive experience with FXCM over the past 3+ years.
It is great to know that the platform connection with TradingView has been seamless ,that the withdrawal process has been fast and reliable and to hear that you are satisfied with the customer service.
We remain at your disposal.
Regards,
FXCM Support Team
Thank you so much for your positive review!
We are thrilled to hear about your positive experience with FXCM over the past 3+ years.
It is great to know that the platform connection with TradingView has been seamless ,that the withdrawal process has been fast and reliable and to hear that you are satisfied with the customer service.
We remain at your disposal.
Regards,
FXCM Support Team
really great service
Sometime the connect on Tradingview is not smoot.
Dear client,
Thank you for the feedback.
Unfortunately we were not able to locate an account in our data base with the information provided in the review, so if additional information is provided, we would like to reach out to you and try to assist you with the Trading View integration if any help is needed.
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Thank you for the feedback.
Unfortunately we were not able to locate an account in our data base with the information provided in the review, so if additional information is provided, we would like to reach out to you and try to assist you with the Trading View integration if any help is needed.
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Great
nice
I applied for a live account on FXCM, completing all the requirements over two weeks ago. However, my application is still under review with no updates.
Whilst customer service was responsive, I would appreciate more proactive communication regarding delays and any additional documents needed.
Dear MayoLove22,
Thank you for the feedback.
We were not able to locate an account with the information provided in the review.
If additional information is provided, we would love to contact you and try to assist accordingly.
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Thank you for the feedback.
We were not able to locate an account with the information provided in the review.
If additional information is provided, we would love to contact you and try to assist accordingly.
We are looking forward to hearing from you.
Regards,
FXCM Support Team
Love the leverage