Reviews from actual traders
Due to the arrogance and mistakes of your support, you canceled my accounts without prior notice and it caused me great complications, both financially and in time. Your support and response is terrible and when you make a mistake, you blame it on the client and cancel the accounts. You are a very unpleasant broker for clients!
Difficult to use a cash account and buy options.....
Leave me alone.
Great broker
Response time waiting on code to login is not good.
Needs to allow SL and TP orders to be created and modified on the fly.
The order execution speed is slow compared to other brokers.
Opening of order form from the moment of click on Buy button is often more than 3-5 seconds.
This results in missed opportunities and slippages during scalping.
Trading view did not give me an option to cancel my trade. I had to go all the way in a different app to close my trade. Promoting trading on a platform that doesn’t give you an option to close your position is very dangerous
after being a user for 6 months I have to change my rating, very disponed and annoyed by all the inconveniences
- constant and annoying logouts (sorry tech support, I am not ussing any other browser or device, its just one screen and I am still being kicked out constantly)
- very slow connection, when placing an order need to press 10 times the buy button to get a response
- not possible to add Take profit and Stop loss brackets!
- cannot add a stop loss directly from the open position
- why the notification of server maintenance, every day!
have been in contact with support many times, dont see anything of these problems being solved soon.
We’re sorry to hear about the connection issues you are experiencing. We are actively working to improve connection. Disconnects could occur if you’re running IBKR’s application at the same time.
When initiating a new position, you can attach a stop loss and profit order within the initial order. But if that initial order has already executed then there is a limitation with TradingView that they currently addressing. This is not an issue if you use IBKR’s trading platforms as you can submit bracket orders at any time. If you have issues, please send us an email with further details to tradingviewsupport@ibkr.com so we can assist.
Please contact us at tradingviewsupport@interactivebrokers.com so we can assist.
When initiating a new position, you can attach a stop loss and profit order within the initial order. But if that initial order has already executed then there is a limitation with TradingView that they currently addressing. This is not an issue if you use IBKR’s trading platforms as you can submit bracket orders at any time. If you have issues, please send us an email with further details to tradingviewsupport@ibkr.com so we can assist.
Please contact us at tradingviewsupport@interactivebrokers.com so we can assist.
I would like to see the option to enter a trade at market price on tradingview and after that adjust TP and SL, like in the paper trading.
Another thing is even entering at limit order the adjustment of SL and TP does not show how may Euros or ticks is the adjustment .
We are sorry to learn that your experience was unsatisfactory. When initiating a new position, you can attach a stop loss and profit order within the initial order. But if that initial order has already executed then there is a limitation with TradingView that they currently addressing. This is not an issue if you use IBKR’s trading platforms as you can submit bracket orders at any time. If you have issues, please send us an email with further details to tradingviewsupport@ibkr.com so we can assist. We would appreciate the opportunity to turn around your experience.
Best App
Consistency and speed of connection
Slow when change symbol, TC2K it's way more fast
Permissions to trade are denied, waiting for enable, crypto trading denied for apparently no reason, overly complex platform.
Hello, we are sorry your experience with us has been unsatisfactory. Your experience is important to use, and we would love to address your concerns, but due to privacy reasons cannot discuss them on this forum. Would you mind providing us with more information on this to reviews@interactivebrokers.com, so we can further assist.
shit
Thank you for taking the time to reach out, and please accept our apologies.We want to respond quickly to your comment, but we’re not completely clear about the issue you’re raising. If you are willing to share more specific detail, just reply to this comment and we will get back to you as soon as we can.
Keeps logging out too much
We value your business, and we're grateful you took the time to contact us about this. Please contact customer service for immediate assistance. interactivebrokers.com/en/support/customer-service.php?p=contact.
