This issue may be related to account connection or platform settings. For detailed troubleshooting, we recommend reaching out to the TradingView support team at tradingview.com/support. Once there, please select Knowledge Base and then Desktop for step-by-step guidance.
If you're still having trouble, feel free to contact our IG support team directly — we’re always here to help. All the best, K.N
If the issue persists, feel free to reach out to our support team directly — we’re here to help get you back on track. All the best, K.N
Since you're currently on a live account and would like to switch to demo, here's what you can do:
Log in to your IG account via our platform.
From there, you can open and use a demo account to practise trading in a risk-free environment.
Alternatively, you can also access a demo account through MT4.
If you're looking to trade live on TradingView:
Make sure you have a free TradingView account.
Go to the ‘Trading Panel’ at the bottom of the TradingView platform.
Select IG as your broker and connect your existing account or open a new one.
We hope to support demo trading on TradingView in the future. Thank you for your understanding! All the best, K.N