Reviews from actual traders
They charge so much in fees
Ease understanding fast execution good costumer service
great broker really quick and good customer service and processing for deposits and withdrawals, switched from interactive broker
Great Broker with great Customer Service.
sucks
BEST FUCKING APP PERIOD best best best CUSTMER SERVICE WHERE YOU CAN ACTUALLY CAN TALK TO A REAL PERSON THESE GUYS ARE HANDS DOWN THE FUCKING BEST FUCK THE REST I HAVE 8 PLATFORMS I USE NOW I ONLY USE THEM THEM THEM THE BEST IF YOU DONT BELIEVE ME TRY THEM YOUR SELF
Always logged me out when I close my trading view app
she good
Pretty simple, just very high withdrawal deduction
Hey Austin,
Thank you for taking the time to leave us a review! We do offer some free withdrawal methods. If you need anything please feel free to reach out.
The Ironbeam Team
ironbeam.com/tradingview
Thank you for taking the time to leave us a review! We do offer some free withdrawal methods. If you need anything please feel free to reach out.
The Ironbeam Team
ironbeam.com/tradingview
Excellent Broker!
Thanks for taking the time to leave us a review!
Have a great week,
The Ironbeam Team
ironbeam.com/tradingview
Have a great week,
The Ironbeam Team
ironbeam.com/tradingview
horrible with allowing me to log in on the first attempt!
Thank you for your feedback. We're sorry to hear about the trouble you've had logging in on your first attempt. This isn't the experience we want for our users, and we’d like to help resolve this for you. Please contact our support team so we can investigate the issue further and ensure a smoother experience in the future.
Learn more about our TradingView integration here: ironbeam.com/tradingview
Learn more about our TradingView integration here: ironbeam.com/tradingview
No OCO On Market Orders Only on limits. Other than that IB is certainly a preferred Futures broker. Always top notch customer service!
Thanks for taking the time to leave us a review! We do support OCO on market orders! Please give us a call if you need a quick walkthrough to get that sorted for you: 312-765-7250
Have a great day,
The Ironbeam Team
ironbeam.com/tradingview
Have a great day,
The Ironbeam Team
ironbeam.com/tradingview
Been recommended Ironbeam by a seasoned trader and haven’t regretted it. Super simple and straightforward sign up process. The best intraday futures trading margin in the industry and various trading platforms to trad from including directly on TradingView. Above all the customer service/support has been world class.
Abdul,
Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience with Ironbeam and that our sign-up process, trading platforms, and customer service have met your expectations. It’s always great to know that seasoned traders are recommending us, and we're happy to have you on board. If you ever need anything, don’t hesitate to reach out to our team!
Learn more about our TradingView integration here: ironbeam.com/tradingview
Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience with Ironbeam and that our sign-up process, trading platforms, and customer service have met your expectations. It’s always great to know that seasoned traders are recommending us, and we're happy to have you on board. If you ever need anything, don’t hesitate to reach out to our team!
Learn more about our TradingView integration here: ironbeam.com/tradingview
There are glitches in connecting the live and paper account with TradingView. You have to make a formal “request” to use the account with TradingView. Orders get rejected with no explanation. Worst of all, simple questions don’t get answered
Thank you for taking the time to share your experience. We're sorry to hear about the issues you've encountered with connecting your live and paper accounts on TradingView. This is not the experience we aim to provide. We understand how frustrating it can be when orders get rejected and questions go unanswered. Please reach out to our support team directly so we can resolve these concerns for you and improve your overall experience.
Learn more about our TradingView integration here: ironbeam.com/tradingview
Learn more about our TradingView integration here: ironbeam.com/tradingview
broker Raymond is top notch
Thank you for your great review! We're glad to hear that Raymond has been able to provide top-notch service. We take pride in having a team that goes above and beyond for our clients, and it's fantastic to know that you've had such a positive experience. If there's anything else we can assist you with, feel free to reach out!
Learn more about our TradingView integration here: ironbeam.com/tradingview
Learn more about our TradingView integration here: ironbeam.com/tradingview
I am editing this review from 1 star to 3 because I have had great support and good explanations of the issues I came across. I have had some technical issues that can't currently rate a 5 star review. These are things I have dealt with that you should be aware of. I will edit again as I see some of these issues resolved or stop happening.
- Carry trades (opened before 415pm ET and closed after 415pm ET) are consolidated with any new trades opened in Tokyo and London sessions. I was given a good explanation as to why this is the information provided by CME but I don't understand why this couldn't be recalculated and still show the proper entry price on each trade. Currently you may see entry prices throughout the night be off of your actual entry by the amount of any P&L from your carry trade.
-I have seen entries not show up on tradingview even though I showed an open position on the IronBeam web platform. Regardless of whether this is a TradingView bug or an issue by the broker interfacing improperly with TradingView API's, this is a huge problem that I hope will be fixed. I sent screenshots and allowed IronBeam view open trades while this was occurring to hopefully help resolve the issue.
- I suspect that I had a large loss on my account due to stops or an open position not appearing on the charts and leaving me in an unprotected position. I didn't screenshot this instance on the day of (I didn't know I had lost money until Monday and had issues finding trade by trade statements. I was told that there was insufficient information to reimburse anything past 10 days)
Note: if you do have issues, report within 10 days
- I have had technical issues during London session that couldn't be resolved by the limited nighttime support.
- I would like to see a better accounts website (other than the trading workspace) where I can see all of my trades for the day with a running P&L through the day so I can more easily pair trades.
Orders not being filled, can't sell when I'm in the green, orders not being placed that I placed, and worst of all, orders remaining open overnight after I closed them. Thanks to IronBeam my account is gone
Edit: They said it's my fault my orders aren't being filled because I don't have enough money in my account. I don't have enough money because you didn't close my position after I placed my order, left the position open overnight, and then liquidated my account when the position dipped while I was asleep. Worst service I've ever paid for
Edit 2: They said it is not their job to close out my positions and blamed me for not having over $1000 in my account. I tried to close my position during trading hours and YOU didn't fulfill the order I placed. Now I am trying to close my IronBeam account to get back the measly amount of money left and to nobody's surprise, it's been several days and I cannot withdraw my funds. Since I placed the withdraw order, my account value has decrease by 30% and I don't have any explanation as to why, I have not placed any trades since before I requested to withdraw my money. They are probably going to charge me nonsense fees until my balance is "too low to withdraw" or some other bs to keep me from withdrawing my money. I'm not sure I will ever be able to get any of my money back from them.
Maybe they had no intention of giving me any money back from the beginning, I don't know. This is the worst service I have ever used in any field, I feel scammed.
To list other issues I've had with IronBeam:
Their website and interface is horrible, looks like it's from the 80's
The method to withdraw funds is not "Same-Day" and I'm not sure if it's even Same-Week, I haven't received any funds yet
Your pricing is misleading and incorrect. On your website it claims your lvl 1 market data is free, your agent on the phone told me it was $3 a month, and the form I filled to fund my account said it was $9. I should've never signed up
Thank you for sharing your feedback. We regret hearing about your experience and take these concerns seriously. We’d like to address each point to provide some clarity:
Order Placement & Liquidation: It sounds like the issue with orders not being filled was due to insufficient funds in your account. We understand how frustrating that can be, but it’s important to note that we don’t automatically close positions unless specific risk parameters are triggered. If the available funds are below the required margin, open positions can lead to automatic liquidation by the system to protect your account from further losses.
Withdrawal Process: We aim to process all withdrawals as quickly as possible. Your withdrawal may have been delayed due to insufficient cleared funds, or insufficient margin excess. We apologize if this has caused you frustration and would be happy to check on the status of your withdrawal.
Market Data Fees: As clearly stated on our website, we provide free market data on the Ironbeam platform only. We do not have control over third-party platforms like TradingView, which may charge additional fees for market data. It sounds like there may have been some confusion, and we’d like to apologize if our pricing details were not clear during your initial setup.
Platform & Interface: We are always looking for ways to improve our platform and interface, and we appreciate your feedback in this area. We’re committed to upgrading our system for a better user experience.
If you have any unresolved issues or further questions, please don’t hesitate to contact our support team. We’re here to help get everything sorted.
Learn more about our TradingView integration here: ironbeam.com/tradingview
Order Placement & Liquidation: It sounds like the issue with orders not being filled was due to insufficient funds in your account. We understand how frustrating that can be, but it’s important to note that we don’t automatically close positions unless specific risk parameters are triggered. If the available funds are below the required margin, open positions can lead to automatic liquidation by the system to protect your account from further losses.
Withdrawal Process: We aim to process all withdrawals as quickly as possible. Your withdrawal may have been delayed due to insufficient cleared funds, or insufficient margin excess. We apologize if this has caused you frustration and would be happy to check on the status of your withdrawal.
Market Data Fees: As clearly stated on our website, we provide free market data on the Ironbeam platform only. We do not have control over third-party platforms like TradingView, which may charge additional fees for market data. It sounds like there may have been some confusion, and we’d like to apologize if our pricing details were not clear during your initial setup.
Platform & Interface: We are always looking for ways to improve our platform and interface, and we appreciate your feedback in this area. We’re committed to upgrading our system for a better user experience.
If you have any unresolved issues or further questions, please don’t hesitate to contact our support team. We’re here to help get everything sorted.
Learn more about our TradingView integration here: ironbeam.com/tradingview
