Reviews from actual traders
Higher service fees, commissions, connection fees and margins than other futures brokers. They even charge for using their own trading software, which is odd. However, customer service is decently responsive. Even the base commission is >30% higher than other brokers. Micro margin requirements are >3x higher as well. Wire withdrawal charges are also 33% higher.
Thank you for your feedback — we appreciate the opportunity to clarify.
We’re not quite sure what “service fees” you’re referring to. Optimus Futures does not charge any platform fees for Optimus Flow, nor do we impose hidden costs. Our commissions operate on a sliding scale — traders with higher volumes often receive better pricing, a feature not all brokers offer.
Additionally:
CME charges for market data — this is standard across all brokers.
CQG charges for connectivity, a common practice among those using professional-grade routing systems.
Optimus Futures only charges commissions, and we’re always happy to provide a full breakdown of costs upfront. If you’d like help reviewing your setup or seeing if you're eligible for lower pricing: optimusfutures.com/Futures-Trading-Pricing.php
We’re not quite sure what “service fees” you’re referring to. Optimus Futures does not charge any platform fees for Optimus Flow, nor do we impose hidden costs. Our commissions operate on a sliding scale — traders with higher volumes often receive better pricing, a feature not all brokers offer.
Additionally:
CME charges for market data — this is standard across all brokers.
CQG charges for connectivity, a common practice among those using professional-grade routing systems.
Optimus Futures only charges commissions, and we’re always happy to provide a full breakdown of costs upfront. If you’d like help reviewing your setup or seeing if you're eligible for lower pricing: optimusfutures.com/Futures-Trading-Pricing.php
Having a position with max possible contract size results in no possibility to close the position with "close" with brackets (tradingview) instead you have to move the sl or tp bracket to get out of the trade! That's not intuitive and bad UI experience.
Thank you for your feedback — we genuinely appreciate you taking the time to share your thoughts and experiences.
To clarify, while we provide the connection to TradingView, the actual bracket behavior and order execution are managed by them through the CQG routing system. We've shared your comments with their team to help improve the platform experience.
Also, to note — while interface design (UI) impacts usability, it doesn’t necessarily reflect the risk management capabilities of the platform or your account setup. If you'd like help finding a more intuitive workflow for managing positions — especially at max size — our team would be happy to walk you through alternative methods or suggest platform-specific adjustments.
We’re always here to support your trading journey.
Best,
Optimus Futures Team
optimusfutures.com
To clarify, while we provide the connection to TradingView, the actual bracket behavior and order execution are managed by them through the CQG routing system. We've shared your comments with their team to help improve the platform experience.
Also, to note — while interface design (UI) impacts usability, it doesn’t necessarily reflect the risk management capabilities of the platform or your account setup. If you'd like help finding a more intuitive workflow for managing positions — especially at max size — our team would be happy to walk you through alternative methods or suggest platform-specific adjustments.
We’re always here to support your trading journey.
Best,
Optimus Futures Team
optimusfutures.com
Decent value for the money, but you have to pay for any additional add-ons such as DOM.
Thank you for your feedback—we appreciate it! To clarify, any additional charges for tools such as the Depth of Market (DOM) or Level 2 data are directly incurred from the CME exchange. Optimus Futures does not add any markup—we pass through the exact fee as required.
We always aim to be transparent about costs and are happy to help you navigate the differences between exchange-based and platform-related fees. If you have any questions or need help optimizing your setup, we’re here to assist you. 🤝
Best,
Optimus Futures Team
optimusfutures.com
We always aim to be transparent about costs and are happy to help you navigate the differences between exchange-based and platform-related fees. If you have any questions or need help optimizing your setup, we’re here to assist you. 🤝
Best,
Optimus Futures Team
optimusfutures.com
Good so far..
Thanks for the update! 😊 We're glad things are going well so far. If there's anything you need—questions, setup help, or platform guidance—our team is always here for you. Here's to continued success!
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
I haven’t used the platform enough to leave a review, but I’m leaving this to prevent it from asking me for a review every time I log in.
We completely understand — no pressure to leave a review before you're ready! 😊 We hope your experience with us remains a positive one. If there's ever anything we can do to assist or improve your trading setup, our team is always here to help. Wishing you a smooth and successful trading journey ahead!
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
working well
Glad to hear things are working well! 🙌 If you ever need anything or have questions as you continue trading, don’t hesitate to reach out—we’re here to support you every step of the way.
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
overall pretty good service
Thank you for the feedback! 😊 We're glad to hear you're having a positive experience overall. If there's anything we can do to improve your service, please let us know—we're always here to help.
Best,
Optimus Futures Support
optimusfutures.com
Best,
Optimus Futures Support
optimusfutures.com
Account setup was simple and straightforward. Solid platform integration with Tradingview for an easy trading experience. Quick answers in response to questions I had for support.
Thank you for the great feedback! We're glad to hear that the account setup was smooth and that you're enjoying the seamless integration with TradingView—we know how important an easy and efficient trading experience is.
It’s also great to hear our support team was quick to respond to your questions. If there’s ever anything more we can do, don’t hesitate to reach out—we’re always here to help!
Best,
Optimus Futures Team
optimusfutures.com
It’s also great to hear our support team was quick to respond to your questions. If there’s ever anything more we can do, don’t hesitate to reach out—we’re always here to help!
Best,
Optimus Futures Team
optimusfutures.com
They ask me literally 30 times a day to leave a review.
We truly appreciate the 5-star rating—thank you!
Just a quick note: TradingView, not us, sends those rating prompts. Optimus Futures isn't spamming you 30 times a day… we promise! 😄
Thanks again for your support!
Best regards,
The Optimus Futures Team
optimusfutures.com
Just a quick note: TradingView, not us, sends those rating prompts. Optimus Futures isn't spamming you 30 times a day… we promise! 😄
Thanks again for your support!
Best regards,
The Optimus Futures Team
optimusfutures.com
ok
We're sorry to hear that your experience was just "okay" and that we received a low rating. Our goal is always to exceed expectations, and we hope to earn a better impression over time.
Wishing you the very best in your trading journey!
Best regards,
The Optimus Futures Team
optimusfutures.com
Wishing you the very best in your trading journey!
Best regards,
The Optimus Futures Team
optimusfutures.com
Great alternative to AMP Futures
Thank you! We’re delighted to hear that you consider Optimus Futures a strong alternative. 🙌 While we respect other firms in the industry and understand that they may be a better fit for many traders, we genuinely appreciate the opportunity to serve those who feel we’re a better match for their needs.
Our commitment is to provide reliable technology, responsive support, and transparent pricing. If there’s anything else we can do to assist you on your trading journey, please don’t hesitate to reach out. We’re always here to help.
Best,
Optimus Futures Team
optimusfutures.com
Our commitment is to provide reliable technology, responsive support, and transparent pricing. If there’s anything else we can do to assist you on your trading journey, please don’t hesitate to reach out. We’re always here to help.
Best,
Optimus Futures Team
optimusfutures.com
Great broker so far. Rough getting started and a bit confusing but once in pretty great. Customer service is amazing! Will continue to use as my main personal broker for the time being.
Thank you for your honest and thoughtful feedback! We’re glad to hear that, despite a few bumps during the initial setup, things are running smoothly now and that you're enjoying the experience. 🚀
Getting started can sometimes feel overwhelming, especially with futures, but we're happy to hear our customer service team helped guide you through it. 🙌
We're honored to be your main personal broker and look forward to supporting you in any way possible. If you ever need anything, reach out. ✨
Best,
Optimus Futures Team
optimusfutures.com
Getting started can sometimes feel overwhelming, especially with futures, but we're happy to hear our customer service team helped guide you through it. 🙌
We're honored to be your main personal broker and look forward to supporting you in any way possible. If you ever need anything, reach out. ✨
Best,
Optimus Futures Team
optimusfutures.com
White Glove Service; Transparency when opening an account.
Thank you for your feedback! ✨ We're thrilled to hear that you experienced the white-glove treatment and appreciated the transparency throughout the account opening process. Ensuring that our clients feel supported, informed, and valued from the outset is what we strive for every day. 🚀
If there’s anything else we can do to support you along your trading journey, we’re always here to help! 🤝
Best,
Optimus Futures Team
optimusfutures.com
If there’s anything else we can do to support you along your trading journey, we’re always here to help! 🤝
Best,
Optimus Futures Team
optimusfutures.com
Easy interface
Thanks for the feedback! 🎯 We're glad to hear you're enjoying the easy-to-use interface—it’s designed to keep things smooth and intuitive so you can focus on what matters: your trading. If there’s anything more we can do to improve your experience, just let us know! 🚀
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
Hidden Gem's like Optimus definitely a rare commodity, one of the Best broker's I have ever used! I would give them 10 out of 10!
Thank you for the incredible compliment! 🙌 Being called a hidden gem and one of the best brokers you’ve ever used truly means the world to us. We aim to deliver that 10/10 experience every time through service, reliability, and transparency.
Your trust and enthusiasm motivate us, and we’re honored to be part of your trading journey. If you need anything, we’re just a call or message away. 🤝✨
Happy Trading!
Best,
Optimus Futures Team
optimusfutures.com
Your trust and enthusiasm motivate us, and we’re honored to be part of your trading journey. If you need anything, we’re just a call or message away. 🤝✨
Happy Trading!
Best,
Optimus Futures Team
optimusfutures.com
Good broker. Always available by phone to resolve any issues. CQG data feed with TradingView platform has been reliable
Thank you for the great feedback! We're glad you've found our team consistently available and easy to reach by phone—that level of accessibility is something we take pride in. 📞
It’s also great to know that the CQG data feed with TradingView has been reliable for your trading.
Don’t hesitate to reach out if we can assist with anything else. We appreciate you being part of the Optimus Futures community! 🚀✨
Best,
Optimus Futures Team
optimusfutures.com
It’s also great to know that the CQG data feed with TradingView has been reliable for your trading.
Don’t hesitate to reach out if we can assist with anything else. We appreciate you being part of the Optimus Futures community! 🚀✨
Best,
Optimus Futures Team
optimusfutures.com
Great
We're glad to hear that—thank you! 🙏 If there's anything we can do to enhance your experience, please feel free to reach out. 🚀
Optimus Futures Team
optimusfutures.com
Optimus Futures Team
optimusfutures.com
Amazing platform
Thank you! 🙌 We're glad you're enjoying the platform—it means a lot to us! If there’s ever anything you need or if you'd like to explore more of its features, we’re always here to help. ✨
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com