I am based in France and have been using Saxo to trade US stocks for around a year. While my experience has been acceptable overall, not much has changed since I signed up and I wish Saxo would keep on enriching their platform with new features going forward. On the plus side, the platform is quite user friendly and the fees reasonable (although the 0.25% currency conversion fees could be lower). On the minus side, the quality of Saxo's support leaves a lot to be desired and some major features are lacking when comparing Saxo to other major brokers such as IBKR or TradeZero International for instance. For instance, Saxo started to allow extended hours trading in the US a few months ago, which is a positive development, but only during very restricted time frames (pre-market trading hours: 07:00-09:30 am (Eastern Time) & after-hours trading hours: 04:00-05:00 pm (Eastern Time) and without supporting charts, which does not make any sense. I am considering moving to another broker because of these limitations but I really like Saxo's platform and would love to see them offer full / unrestricted extended (and regular) hours trading in the US i.e. from 04:00 am to 08:00 pm (Eastern Time) and with charts. I bet this would make a significant difference to European-based traders who primarily focus on the US market! @Saxo: do you have any plans to do so? Thanks.
I am sad to hear that the available trading products aren't sufficient for your needs.
I am curious to know if there are any stocks in particular you are missing? I'd be happy to take your feedback in and do my best to get those specific instruments supported at TradingView as well. Looking forward to hearing back from you.
Thank you for your feedback. Ensuring a stable connection is crucial. I’ve sent you a private message so we can investigate the issue further and hopefully find a solution.
Hello, and thank you for taking the time to contact us. We want to respond to your comment, but we’re not completely clear about the issue you’re raising. If you are willing to share more specific details, just reply to this comment and we will get back to you as soon as we can.
The app is logging me out everytime i close it. It also says it can't fetch info. I'm on a stable mobile network where I never experience any problems normally, except when I'm using tradingview in combination with saxo
Thank you for your feedback. Ensuring a stable connection is crucial. I’ve sent you a private message so we can investigate the issue further and hopefully find a solution.
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