CUB opened a digital banking unit in Q3 FY23 with the help of BCG to automate processes from KYC to credit analysis. 95% of it customer transactions take place online. It has introduced new digital products like BBPS, pay to contact, UPI, ATM-ICCW, Banking, etc. CUB incurs an investment of Rs.200cr every year on the technology initiatives, accounting to 20% of PAT.