I'd like to change the level of my mobile trial subscription

You can change your trial subscription activated via our mobile app. However, this can only be done on the platform where the trial was taken.

To do this, follow the steps: App Settings → Subscription → Change plan.

Android App

You can upgrade or downgrade your trial freely, and are not supposed to be charged for that. Once your trial is over, you will be charged accordingly. 

iOS App

If you upgrade your subscription during the trial period, the trial will end immediately, and you will be charged for the upgraded plan from that moment.

In case you downgrade, the plan of a lower level will be activated only upon the expiration of a free trial, and you will be charged for it. 

Note: Should you change the billing period in the app, the trial subscription will not be canceled. However, when the paid plan is activated upon the expiration of the trial month, you will be charged according to the new billing period you selected.