ktcs Corp. engages in the provision of contact center services. It operates through the following business areas: Contact Business, Customer Service Business, Distribution and Strategic Business, 114 Business, Education Consulting Business, and Research Business. The Contact Business outsources customer centers of companies and public institutions such as finance, distribution, telecommunications, and hospitals. The Customer Service Business provides consulting services for KT communication products such as home phones, mobile phones, Internet, and television. The Distribution and Strategic Business offers telecommunications product marketing and customer care services. The 114 Business provides telephone number information service. The Education Consulting Business deals with online and offline training courses. The Research Business identifies customer needs and specializes in satisfaction surveys, telephone friendliness surveys, and on-site monitoring surveys. The company was founded on June 27, 2001 and is headquartered in Daejeon, South Korea.
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