HPAI fundamentals

Helport AI Ltd. engages in the development of intelligent products, solutions, and a digital platform for customer contact centers. The firm offers AI Assist, a software that provides tailored AI-powered guidance and oversight for contact center interactions and customer experience, with functions including agent assistant, quality assurance (QA) assistant, supervisor assistant, and knowledge base assistant. It also operates Helphub Crowdsourcing Platform, an AI integrated contact center business process outsourcing (BPO) platform that serves both companies providing and seeking BPO services. The company was founded in September 2020 and is headquartered in Singapore.